Recent Job:Retail Associate in Mattoon | Hiring
Mattoon Role Highlights
Fast Facts
- Career Level: Junior / Trainee.
- Stable workload with modern tooling and processes.
- Position: Retail Associate (Based in Mattoon)
- Posted: Recently.
- Benefits: A comprehensive benefits package is included.
- Core objectives involve your professional skills in Retail Electronics.
- Based in: Mattoon, IL (our growing Mattoon office)
- Pay: $18-$22/Hour (approx. $41.6k/Year)
- Company: Verizon
- This Mattoon-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Verizon team in Mattoon, IL is growing.
- Benefit from working in Mattoon, a key hub for the Retail Electronics industry.
Connect the World Through Technology
About Verizon
We are a global leader in telecommunications, providing lightning-fast 5G networks and cutting-edge devices that keep people connected. The Retail Associate (Sales Representative) is the specialized expert who guides guests through complex mobile and broadband purchase decisions. When you embark on an entry-level career in retail jobs with Verizon, you are joining a tech-savvy, goal-oriented team dedicated to removing the confusion from consumer electronics.
Job Summary
We are actively seeking tech-savvy, enthusiastic, and highly articulate individuals to join our retail sales team. As a Retail Associate, you will be fully trained on the latest smart devices, rate plans, and internet solutions. You will serve as an educational ambassador, delivering the signature expertise that sets us apart in the wireless retail industry. This is an engaging, consultative role perfect for those who want to develop strong sales and negotiation skills while staying on the cutting edge of technology.
Comprehensive Responsibilities
- Consultative Selling: Ask discovery questions to understand customer needs, recommending the perfect combination of smartphones, tablets, rate plans, and accessories.
- Account Management: Assist customers with comparing service plans, processing account upgrades, and executing mobile activations accurately.
- Guest Troubleshooting: Provide basic technical support and troubleshooting for customers who have questions about billing or their newly purchased items.
- Asset Protection: Maintain strict security protocols for high-value merchandise, ensuring all locked cases and tethered displays are secured at all times.
Industry-Leading Benefits & Salary
Your specialized knowledge and salesmanship are heavily rewarded:
- Salary: Competitive starting base pay of $18.00 to $22.00 per hour, PLUS highly lucrative commission and bonus incentives.
- Education Assistance: Generous tuition assistance programs to help you grow your career and achieve your educational goals.
- Exclusive Discounts: Unbeatable employee discounts on wireless service plans and devices.
- Health Coverage: Day-one comprehensive medical, dental, and vision insurance for eligible team members.
Requirements & Qualifications
- Must be at least 18 years of age upon application.
- No prior technical sales experience required—we provide comprehensive training on network plans and store systems.
- Must possess an incredibly friendly, patient personality and the ability to explain complex tech simply to non-technical guests.
- Ability to stand for extended periods and navigate digital point-of-sale systems proficiently.
Frequently Asked Questions
How much does the Retail Associate in Mattoon | Hiring position pay at Verizon?
This role offers a pay range of $18 - $22. Actual compensation may vary based on experience, shift, and location within Mattoon.
Where is this Retail Associate in Mattoon | Hiring job located?
This position is based in Mattoon, IL. Verizon has facilities throughout the region, but this specific opening is in Mattoon.
Do I need prior experience to apply for this Retail Associate in Mattoon | Hiring job?
No prior experience is required. Verizon provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What benefits does Verizon offer for this position?
Verizon provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Verizon offer tuition assistance or education benefits?
Yes, Verizon offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
Does Verizon provide training for new hires?
Yes, Verizon provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
