Customer Service Associate
Local Job Overview: Jackson
Fast Facts
- Employer: Target (Hiring Part-Time in Jackson)
- Flexible Role: Customer Service Associate (Part-Time)
- Requirements: Willingness to learn and work in Jackson.
- Status: New Part-Time listing (Interviews this week).
- Based in: Jackson, TN
- This Jackson-based role is an excellent opportunity for professionals skilled in customer service.
- Our Target team in Jackson, TN is growing.
- Benefit from working in Jackson, a key hub for the Retail Operations industry.
Salary and Benefits
- Pay Rate: $17-$20/Hour (approx. $20k/Year)
- Benefits: Employee discounts and perks (where applicable).
- Perfect for students or those seeking supplemental income.
Day-to-Day
- This role focuses on your professional skills with a schedule that fits your life.
Drive the Omnichannel Experience
About Target
Target’s digital shopping options have fundamentally shifted how our community buys what they need. The Customer Service Associate is the critical bridge between the digital order and the physical delivery. When you embark on an entry-level career in retail jobs with Target, you are joining a tech-enabled team dedicated to making life easier for our guests. If you want a customer service job that feels modern, fast-paced, and highly impactful, this is your perfect role.
Job Summary
We are actively seeking highly athletic, tech-savvy, and detail-oriented individuals to join our Guest Services and Drive Up team. As a Customer Service Associate, you will navigate the front-of-store hold spaces to finalize digital orders. You will serve as the engine of our digital fulfillment, delivering the signature speed and friendly hand-offs that set Target apart in the retail industry. This is an incredibly physical role where you will be walking and lifting constantly.
Comprehensive Responsibilities
- Order Hand-Offs: Monitor smart devices for arriving guests, rapidly retrieving their bagged orders from the coolers, freezers, and dry-hold shelves with extreme speed and accuracy.
- Drive Up Excellence: Run orders out to guest vehicles in the designated Drive Up spots, verifying names and safely loading merchandise into trunks while providing a warm greeting.
- Service Desk Support: Step in to process standard returns, exchanges, and answer store phone calls when the Drive Up queue is clear.
- Inventory Maintenance: Ensure the hold space remains perfectly organized, returning canceled orders to the sales floor (reshop) promptly.
Industry-Leading Benefits & Salary
Your speed and stamina are heavily rewarded:
- Salary: Competitive starting pay of $16.00 to $19.00 per hour.
- Debt-Free Education: Access to our Guild Education program, offering 100% tuition-free undergraduate and certificate programs.
- Exclusive Discounts: 10% team member discount across the store, plus an additional 20% discount on wellness products.
- Health Coverage: Comprehensive medical, dental, and vision insurance for eligible team members.
Requirements & Qualifications
- Must be at least 18 years of age upon application.
- No prior retail or customer service experience required—we will teach you the software and systems.
- Extreme physical stamina with the ability to walk continuously, bend, reach, and lift up to 40 pounds throughout an 8-hour shift.
- Comfortable working outdoors in various elements (rain, heat, snow) to deliver Drive Up orders, and thrives under tight time-based metrics.
Frequently Asked Questions
How much does the Customer Service Associate position pay at Target?
This role offers a pay range of $17 - $20. Actual compensation may vary based on experience, shift, and location within Jackson.
Where is this Customer Service Associate job located?
This position is based in Jackson, TN. Target has facilities throughout the region, but this specific opening is in Jackson.
Do I need prior experience to apply for this Customer Service Associate job?
No prior experience is required. Target provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Associate role?
Part-time positions at Target generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Target offer for this position?
Target provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Target offer tuition assistance or education benefits?
Yes, Target offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
